Delivery time varies depending on the stock and quantity of your order. Generally, items in stock will arrive within 7 to 10 business days. Ordering an embroidery will take about 10 to 15 business days (excluding weekends and holidays in Japan). Ten working days are required for customized logos, and more time may be needed during busy periods. Since it is impossible to speed up the embroidery process, we hope you will place your order early if you wish to order embroidery.

If you are considering a purchase of 20 or more garments, we can offer a fitting service. Please contact customer service with your desired item name, color, size, shipping address, phone number, and name. Please understand that we may not be able to provide samples at this time due to the limited number of samples available. In addition, the shipping and return shipping costs for the samples are the responsibility of the customer, and we greatly appreciate your assistance in returning the samples within 14 days of the arrival of the product. Your prompt action in this matter is crucial for a smooth process.

Please let us know the name and quantity of the item(s) you wish to purchase and we can provide you with a quotation.

For Bulk orders, you can use credit card, Apple Pay, Google Pay. Our staff will send you a secure payment link (via the Stripe Payment System) via email, ensuring the safety of your transaction. Please pay through this link, and your goods will be shipped promptly. In case of remittance, after confirming the order we will provide you with an email containing the cost and details of the remittance account. When the money is transferred to the specified account, the order will be confirmed, and you will be invited to ask us for more details. Please note that if payment is not received within 10 days of the email being sent, the order may be considered canceled. If you want INVOICE receipt, we can provide INVOICE, Japanese format receipt, but all documents are filled in Japanese format. Please understand that we do not accept cash on delivery at this time.

Yes, it is possible. Prices vary in each country, so please contact customer service for more information.

It must be customized if you wish to purchase a size not listed on the website. Prices and delivery times will be different for each products.

All our goods are shipped directly from Japan, and customs clearance is conducted following the regulations of the General Administration of Customs of the Ministry of Finance in your country. We do not collect customs duties, which must be paid by the customer upon receipt of the goods. The tax rate varies depending on the merchandise. If you have any questions, please contact the customs authorities in your country. If customs duty is a factor, returns and refunds are not available. Shipping charges are the customer's responsibility. We will use a customs clearance service for international shipments and will provide you with a quote before we charge you. Shipping costs differ for air and sea shipments.

In the case of bulk orders, returns or exchanges are not possible. Please be sure to check carefully before purchasing.